This FAQ will answer many of the questions you have regarding private music lessons at Pfluger-Rock School Of Music and Northwest School of Music.

Do you accept total beginners?
How often will I come for a lesson?
What ages do you teach?
What days/hours do you teach?
What styles of music can you teach?
Where do the lessons take place?
Are instruments provided?
How much do lessons cost?
What forms of payment do you accept?
Is there a registration or enrollment fee?
Will I need a book?
How do I set up a lesson time?
What are the qualifications of teachers?
What is your cancellation policy?

Q Do you accept total beginners?

Yes, we teach all levels from beginners to near professional musicians. Complete beginners are welcome.

Q How often will I come for a lesson?

Most students come once a week, for a 30-minute private lesson. 45-minute and 60-minute weekly lessons are also available for students who desire longer lessons. For most students, one
30-minute lesson per week is adequate if the student comes to his or her lesson prepared.

Q What ages do you teach?

Minimum age requirements are set by the individual teacher. Most of our teachers accept students at 7 years of age and older. If you have a child younger than 7, we now refer students to a wonderful and unique program called Kindermusik.

Q What days/hours do you teach?

Most lessons occur between the hours of 2:30 p.m. and 9:00 p.m. Monday through Friday.

Q What styles of music can you teach?

Our teachers come from a wide variety of different musical backgrounds. If you are an intermediate-advanced student that desires to learn a specific style, please let us know. We can direct you to the teacher best suited to your stylistic preferences. All teachers are qualified to teach a well rounded curriculum of basic music to beginners.

Q Where do the lessons take place?

Lessons are taught in the studios at the Pfluger-Rock School Of Music and Northwest School of Music. Pfluger-Rock is located at 100 West Pflugerville Parkway (formerly Pflugerville Loop) suite 102. We’re one block east of Heatherwilde Blvd. next door to Pflugerville Animal Hospital at Wilke Ridge Lane, across the street from Hill Country Bible Church. Northwest School of Music is located at 8863 Anderson Mill Road near Broadmeade/Turtle Rock. It is in front of Live Oak Elementary and Deer Park Middle School. For maps to the locations, click here.

Q Are instruments provided?

Both of our schools have acoustic pianos, full drum sets and amplifiers for use during lessons. We do NOT provide instruments for students to take home. Call us for recomendations of local retailers if you're shopping for an instrument. Check out Rock n’ Roll Rentals if you don’t have an instrument yet and you'd like to rent one.

Q How much do lessons cost?

Tuition is as follows:

$94 per month for 30-minute private lessons, taken once a week. (Most students take 30 minute lessons)

$141 per month for 45-minute private lessons, taken once a week.

$188 per month for 60-minute private lessons, taken once a week.

$188 per month for two family members, each taking weekly
30-minute private lessons.

Tuition is due at the first lesson of each month. If your first lesson falls in the middle of the month, we will adjust the fee for the first month to reflect only the lessons you actually receive. Regardless of the day on which the student’s lesson falls, the student will sometimes receive five lessons rather than four, depending on how many days there are in that month. Some schools increase tuition for months that have an extra lesson. At our schools, the fifth lesson is always FREE.

Q What forms of payment do you accept?

Tuition is drafted electronically, once a month through your checking account or through Visa/Master card. There is no contract using this method, and you are free to discontinue lessons at any time. However, when you wish to stop lessons, you'll need to notify our front desk staff by the 15th of the month to discontinue charges for subsequent months. Please call our schools if you have any questions about our payment methods. We'll be happy to talk to you about how we collect tuition.

Q Is there a registration or enrollment fee?

No, we do not charge an enrollment fee, administration fee, or office fee.

Q Will I need a book?

Some teachers prepare material for students while others use method books. Your teacher will let you know at your lesson.

Q How do I set up a lesson time?

Please call our Pflugerville location at 989-2425 or our Northwest Austin location at 258-9785. If you get our voice mail, please leave a message and your call will be returned promptly. Please let us know which instrument you want to learn how to play and the age of the student if the student is a child. The best time to call is during the afternoon. Because we have two locations, we are unable to answer lesson availability questions via email. Please call whichever location is most convenient for you.

Q What are the qualifications of teachers?

Each of the teachers that work at Pfluger-Rock School of Music and Northwest School of Music was selected based on education, performance credentials and teaching experience. Our teachers come from diverse musical backgrounds. Whenever possible, we try to match new students to the teacher who will be most appropriate for their needs. Check the Teachers page for individual teacher bio's.

Q What is your cancellation policy?

It is very important that each student understands the cancellation policy. All professional music teachers must enforce their lesson policies in order to earn a living. You will be given a written copy of the policy at your first lesson. The student or parent (where applicable) will read and sign the policy indicating that he or she understands our cancellation policy. Lesson slots are assigned to new students on a first come first serve basis. Your lesson time slot is reserved for you and ONLY you. Please recognize that when you miss a lesson, the teacher precludes the possibility of earning income (from another student) during your lesson time because it was specifically reserved for you. Unlike a hair salon, music teachers do not get "walk-ins".

If you cannot attend one of your lessons, please call the school as soon as possible. Students are permitted to reschedule a missed lesson with a minimum of 24 hours notice. Missed lessons that are not canceled in advance (24 hours minimum notice) are forfeited. Please limit cancellations to a maximum of one per month. If you must miss several consecutive lessons due to a vacation etc., let us know and we can try to make arrangements to work around your schedule.

Students who cancel a lesson with the requisite 24 hour notice are eligible for a "make up" lesson (if desired) at another time mutually convenient to the student and teacher. Canceled lessons may NOT be "credited" to the next month in order to reduce the monthly lesson fee for a subsequent month. A health club/gym does not refund money back if a member doesn't workout on a particular week. Time Warner doesn't give it's cable subscribers a rebate if they don't watch TV on a given night so please, don't ask us to reduce your monthly lesson fee if you have canceled a lesson in a prior month.

Occasionally, it may be necessary for the teacher to cancel a lesson in order to travel to a playing engagement. Lessons that the teacher cancels however, may be credited to subsequent months.